Frequently Asked Questions
Below are the answers to some common questions about mediation. If your question isn't answered, please email us!
Do I have to meet the other party face to face?
Only if you agree, and they do. If not, a ‘shuttle’ mediation can take place where the mediator(s) convey messages between the parties. In practice there may be limits as to how long this process can support the mediation but it is perfectly possible to obtain outcomes that are agreeable to those concerned.
Separate meetings with each party usually precede joint meetings.
Mediation has ground rules which are designed to ensure a safe and non-intimidating environment for joint meetings and whilst the atmosphere of joint meetings may well be tense (at least to start with), the outcomes of joint meetings are usually positive. This is especially important where you and the other party have to engage with each other regularly in the workplace.