Frequently Asked Questions
Below are the answers to some common questions about mediation. If your question isn't answered, please email us!
Is mediation a climb-down?
Not at all. It requires (more) courage to be actively involved and take ownership of the process and outcomes than it does to let a third party handle it for you. Management and colleagues should be respectful of this. Equally, if all or some aspects of the dispute remain unresolved after the mediation, you should be in no worse a position than before the mediation started. The contents of the discussions should not be given to anyone to be used in other attempts to resolve matters — in other words the process is privileged. You are entitled to mention the fact that you have tried mediation, that matters were not resolved and that you were willing to try alternatives to adversarial methods of dispute resolution.